November, 2024
Welcome to the November issue of Sidework. You may be wondering if you missed the October issue—you didn’t, we did. Work projects, life’s curveballs, and an election [mutter mutter deeply, stupendously disappointing mutter mutter] sucked up our collective attention, and there went the month. Onwards. This month, we chew on the recent spate of articles about the changing role of chefs and have a Q&A with our friends at Talbott & Arding.
Until soon,
Christophe Hille
Feature
Suddenly it feels like a lot of people are writing about chefs no longer being regular chefs, at least not in the sweaty, stressed-out, hot-brick-and-mortar way of Carmy on The Bear. What are they apparently doing? Consulting, brand building, collaborating, tour guiding, farming, writing and—most notably—Instagram-TikTok-YouTubing. But a lot less of the traditional cheffing.
In his newsletter, The Dispatch, Ben Leibmann recently wrote that “the idea of what it means to be a ‘chef’ isn't what it used to be.” For anyone who’s plugged into social media and the new generation of food stars you find there, that seems fair (and the case with lots of professions—journalism, music, crafts, fashion, and more). Through the phone screen, we’re satiated by personality, relatability, the illusion of deliciousness, and a no-stakes relationship. And these content creators are making a living of it. Though Liebmann allows that “restaurants aren’t dead,” the professional shift he’s making a case for is that “fewer chefs seem to want them.”
For a piece for Eater LA last month, Rebecca Roland detailed the career path of a few content creator-chefs who—with culinary backgrounds ranging from completely self-taught to seasoned line cook—have parlayed social media fame into collabs, pop-ups and full-fledged restaurants. They may intersect with restaurants but as guest stars, not fixtures—“Budonoki feat. h woo” to use a rap album analogy. As Leibmann puts it: “The brick-and-mortar space becomes a temporary manifestation of an omni-channel presence.” And yet, the restaurant path remains on the table for some. Brandon Skier, one of the subjects of the article, seems open to it: “I wouldn’t go back into a kitchen to work for someone else, probably…But to be my own boss —definitely.” Tuệ Nguyễn, aka Tway da Bae, did just that with the opening of Đi Đi in LosAngeles. So, do fewer chefs in fact want restaurants?
Frank Bruni also attempted to mine this vein in a recent article, “Why So Many Chefs Don’t Want Restaurants Anymore.” Bruni wrote some of the most entertaining New York Times restaurant reviews ever, but this think-piece feels like a nothing-burger. The unsurprising insight is that a generation of successful chefs, now in their late 40s and 50s, have found ways to no longer chef as they used to back when costs were lower, fame more linear, and knees still limber. It’s heartening to know that Seamus Mullen, Anita Lo and others have found late-career versions of success outside of kitchens. But Bruni’s points of culinary reference mostly illustrate that he’s not tuned into the current generation chefs and restaurateurs operating in NYC (and that’s no slight—how could one be, out of the reviewer’s seat for more than a decade?)
David Helbraun, co-founder of Helbraun Levey—probably the premier hospitality industry law firm in NYC—points out the simple physical piece that Bruni missed. “Chefs are like professional athletes,” he says. “They play until their 30s, maybe 40s. You can’t work in a kitchen beyond your 40s. That’s when you start thinking of other things you can do.” The well-known chefs-in-second-acts in Bruni’s article are following career trajectories that make perfect sense for them as humans with physical, financial and mental health to look out for. Meanwhile, Bruni sounds a bit like a guy bemoaning that Reggie Miller isn’t on the court anymore. But something else sticks in the craw.
Namely, how does all this reconcile with the real business of feeding people in restaurants? One of Helbraun Levey’s recent newsletters includes insights from commercial brokers on NYC’s restaurant real estate and “key money” market. To wit: “The hospitality market feels scorching hot right now…there's a significant shortage of quality space…it feels as if the great turnover post-Covid has sort of fallen into place with tons of newer concepts hitting their stride.” If fewer chefs want restaurants, who’s developing menus, training the teams, managing ordering and inventories, overseeing service periods, and all of the too-many things that chefs would do in the businesses apparently hoovering up commercial spaces? (Unless they’re all becoming Wonder locations, which would be both possible and unfortunate.)
Helbraun feels that the disconnect here is partly explained by the growing shift “from chef to restaurateur,” in the sense of both who and how. Chefs are pivoting to a restaurateur approach and doing so earlier in their careers—learning the full scope of the business, opening places without a “status” chef in the kitchen, “trying to make the restaurant the star,” and then expanding. The same dynamic—hitching brand values to the overall restaurant rather than to the fame of a name chef—is also being driven by new owner-operators who come from other sides of the industry.
The Bureau of Labor Statistics cites 187,100 “chef and head cook” jobs in the United States in 2023—a category defined as positions that “oversee the daily food preparation at restaurants and other places where food is served” [emphasis mine]—with a growth forecast of 8% over the next decade. Mullen, Lo, Chang—they’re probably all out of this category now and good for them and their knees. H Woo Lee and Brandon Skier—they’re probably not there either, but as content chefs still early in their careers, for very different reasons. They’re finding a different way in, not an elegant way out. These culinary creators seem like a new profession for which we need better terminology, otherwise we have a conundrum: hot new restaurants keep opening, the culinary workforce is growing, but chefs apparently aren’t cheffing.
As stodgy as it sounds, the BLS’s “restaurants and other places where food is served” definition is kind of spot-on. There’s something fundamentally different about being in the business of creating stylish, snappy cooking videos for digital consumption by millions versus being in the business of serving meals to people every night in a restaurant, and managing the human and physical infrastructure required to do so. Maybe the phenomenon that Roland, Liebmann and Bruni are finding in the culinary profession isn’t evidence of fewer chefs—young, veteran, famous, or less so—wanting restaurants. Maybe it’s that there are simply more culinary professions now and more people who are described as chefs because the gestures, materials, and outfits are close enough, even though the job is something else entirely. Again, that’s no slight—they’re business people, media stars, tour curators, ranchers, consultants and more. We don’t have to think of them in the same category as chefs nor fret about the future of restaurants or the profession on their account for them to be culturally consequential.
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Q&A
Talbott &Arding Cheese and Provisions, in Hudson NY, is a specialty retail and prepared food business founded in 2014 by Mona Talbott and Kate Arding. Over the past decade, their store has become a major Hudson Valley food destination. August Point has worked in the past with Talbott &Arding on recruiting and business planning. Kate was kind enough to sit in the hot seat for a few questions.
Talbott& Arding has been open for about a decade now. What would you say are the core qualities of the business that have made it successful?
We’ve kept our focus on the products while developing strong relationships and communication with the producers we buy from. We work hard to maintain consistent quality of Talbott & Arding house-made goods and be very careful about select items we bring in to sell in the store. We also now have a strong management team in place which helps enormously with building infrastructure and developing accountability in production and sales.
Hudson has seen a lot of interest and development in the past decade, certainly forF&B but also hotels, residential, the arts, and events. What are the biggest changes the town’s evolution has brought to Talbott & Arding during that decade?
Since we opened in 2014, we have seen enormous changes in Hudson. Prior to 2020, there were a solid number of residents and customers with second homes in the area. The onset of the pandemic, however, saw a significant number of people permanently relocate from New York City to the Hudson area. In addition, Hudson's accessibility via direct train service to NYC has resulted in a major uptick in the number of visitors staying in local hotels and Airbnbs. We’ve also seen a significant increase in things like the number of local wedding venues. All of this has proved extremely beneficial for our business, both retail and catering.
During the pandemic you and Mona pivoted so many times, it’s a marvel that you’re both still standing. What pivots stuck around post-pandemic and what has reverted back to the “before times” for Talbott & Arding?
In 2021 we relocated to a much larger space, built out to suit our purposes—both back-of-house and front-of-house. This provided much-needed efficiencies and opportunities for growth as well as a more pleasant work and shopping environment. In-store shopping is stronger than before the pandemic. We also have a much larger retail floor now and expanded inventory.
A lot of our customers work from home and seek personal connections when they come into the store—a brief chat with their neighbors, a talk with a cheesemonger to taste something amazing, and seeing what’s new on the shelves and in the cold cases. Online shopping is convenient but it isn't socially rewarding. Many customers tell us they love shopping at Talbott& Arding because they meet up with or run into their friends and neighbors.
What would you advise to anyone thinking about opening a provisions, cheese, prepared foods type of store like Talbott & Arding, anywhere in the country?
Outsource your bookkeeping and HR. It may cost a bit more but it also avoids costly mistakes and allows us to focus on what we’re good at—cheesemongering and cooking! By partnering with businesses and advisors such as attorneys,CPAs, HR, etc. that specialize in the food and hospitality industry, we can get straight to the solution rather than paying a company that doesn’t understand our industry and has to “learn on our dime."
What’s your “it” cheese right now?
Right now, it’s Baron Bigod from FenFarm Dairy (via Neal’s Yard Dairy) in the UK. It’s a truly wonderful cheese, very close to the best French brie I’ve ever tasted.
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Shift Notes
Interesting study and great infographics on the most and least competitive restaurant categories in every US state.
Market Hall Foods in Rockridge CA gets one of only two wheels of Crucolo allocated to the US each year.When it arrives, it’s a big deal.
MrBeast’s Lunchly product is stumbling over an exceedingly low bar.
Home Kitchen, a restaurant in London staffed by recently homeless people.
Dining in the noughties: a look back at the best and worst of Frank Bruni reviews.
And why shouldn’t a painting of a Smucker’s Uncrustables sandwich be high art?
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Welcome to Sidework, August Point’s newsletter. Each month we endeavor to bring you something heady, something bready and a few interesting tidbits from our work at the intersection of strategy, project management and talent recruitment.
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